Sky go keeps stuttering. How to fix TV picture problems on your Sky Stream puck. Yorghan123 ‎ 25 Sep 2025 09:01 PM My sky go picture keeps "stuttering". Hi, anyone else have issues with Sky Go on pc running Windows 11. The F1 UHD channel seems t My sky go picture keeps "stuttering". For the past couple of weeks, my Sky Go app has started playing in slow motion with no sound but it's not buffering. Mostly infuriating, because it has never buffered once when the feed switches to adverts. Happens live or using play list. Anyone got any ideas? What irks me just as much is I expect Sky to intervene here. Before you start: If you've only got a picture problem on one channel, there's probably a problem with the broadcaster rather than your Sky box. Appears to be getting worse. I have an excellent connection and have done all the troubleshooting but nothing has worked to stabilise it Had the same issues as others with stuttering then speeding up on Sky Sports UHD both football and darts. If Netflix video looks distorted, glitchy, or skips or stutters while playing, it's usually a device or video cable issue. You need the box connection to get them. Sky Go App Not Working: How to Fix Sky Go App Not WorkingIn this video, I'll show you How to Fix Sky Go App Not Working. The Windows 11 one has always had the same issue described above. Network & WiFi connection is strong and fast. It would work for 5-10 seconds and stop for 1 minute and then again for 15 seconds and stop for 1 minute. Read the article for more steps. What ever server your puck is getting the feed from is clearly overloaded. By the way - I have an LG TV - what make is yours? I have a Hisense in another room and no juddering - however the UHD picture doesn't come close to the LG. They must read these threads yet cannot bring themselves to offer up an answerbut of course we know why. Is your Sky Go app not working on your device? In this video, we’ll walk you through simple steps to fix the Sky Go app and get it running again! Learn how t I'm having a problem which only affect me some times. Anyone got any ideas? I have posted before on this issue and have seen other people having the same issue. Tested multiple situations. Tested two pcs and both do the same. The picture flickers off and on repeatedly at the same rate of about twice a second. I’m new to Sky Stream. Jan 14, 2013 · Has anyone come up with a fix to stop playback on Sky Go on a PC stuttering? I mean where the picture ever so slightly lags and catches up leading to jerky playback and not smooth. On all stations it will suddenly give a blank screen for a millisecond and then comes on again. But Sky Sports UHD usually has some slowdown/speed up problems with live football. Although that went fine, I then found major probl Sky go doesn't work after update about 9th June 2024. Anyone got any ideas? Is your Sky Go stream always buffering? Discover the reasons behind constant buffering issues and how to enjoy smoother streaming. Anyone got any ideas? My sky go picture keeps "stuttering". Reconnecting brings back the buffering - really annoying Faced with Sky Go issues on Windows 11? Try out these 12 best tips and tricks to fix Sky Go not working on Windows 11 25H2 like a pro. Fix a picture problem with your Sky+HD box, including freezing picture, black bars around programmes, and more. Anyone got any ideas? Sky Sports UHD channel 401 is now unwatchable due to picture stuttering and poor volume quality. Sky Go App Lagging and Stuttering on Mobile and PC 06 Jan 202107:21 PM For the last week or two the sky go app on my iPhone X and my PC has not been working at all. . I have contacted my Yorghan123 ‎ 25 Sep 2025 09:01 PM My sky go picture keeps "stuttering". Sky go keeps crashing for 2 days now on android tablet. Try again later to see if the problem's fixed. Sky go buffers all the Time even on a high spec PC with wired Internet. This happens every few minutes. It's like it keeps on buffering and poor quality comes and goes. I'm finding it some games the Sky go app goes all stutterie/jumpy, when I tab out of the game, the Sky go app goes nice and smooth, this only Once you've cleared the app's cache/data, launch Sky Go again If the above hasn't helped, try uninstalling and reinstalling the Sky Go app. had to reboot to get a picture this is another ongoing issue !! Happens on all my pucks and tvs Sky Go constantly buffers when used on my PC to watch live sport. Tried uninstalling and reinstalling, tried restarting tablet. I believe Sky Go only works through the Windows Sky Go app on a PC these days. Go to Settings, System info and highlight Software version Isn't it strange that every other platform that shows UHD content from BBC iplayer to Netflix is perfectly fine on all my 3 sky pucks? But when Sky Sports UHD comes on, the problems start. This is an infrastructure capacity issue on Sky's part. The Windows 10 laptop has no problem with SkyGo. Got the same answer I got in December "we're aware and are working on a fix". Was working a couple of days ago, but mow when opened it checks for update, ask me to accept cookies, then crashes back to desktop. I can't say for sure if they stuttered from day 1. It is getting beyond infuriating now. There might be a problem with your WiFi or broadband connection. I am watching mainly sky sports on it. This Oct 6, 2024 · Sky Go buffering on pc fixed. How do I resolve? I've uninstalled, rebooted, and reinstalled but have the same issue. Lots of similar msgs on help community. So, why does Sky Glass have higher requirements than Netflix? It’s likely a combination of different video compression techniques, as mentioned earlier, and possibly Sky’s ambition to deliver a consistently high-quality viewing experience even during peak times or in households with multiple streaming devices. Anyone got any ideas? My Sky glass stutters, lags and freezes, a lot. Our SkyQ box has started to experience picture stuttering and flickering today, which we cannot rectify. When Sky Go was accessible via a browser it required Microsoft Silverlight but that was discontinued a few years ago. Never have any issues with any other streaming platforms / apps. Live TV shows (selec The picture on sky sports UHD keeps stuttering. However my issue is extended in that my Puck's UI also becomes really laggy and unresponsive while the channel is on e. As 24H2 is now generally available I decided to do a clean install on my Dell Inspiron 3530 laptop. On all stations it will suddenly give a blank screen for a millisecond and then comes on The cause of Sky Go buffering is likely caused by inefficient internet bandwidth optimization. we’ve got a few solutions to fix Sky Go not working on laptop – with detailed troubleshooting steps for both Windows and macOS. Pretty awful so it appears still we have issues Rangers Vs Hearts hopeless again today. g. They asked what the hardware model I was on. Maybe a co-incidence? But given there are adverts (when streaming live golf) every 10 minutes or so, w Knackers the music channels though. Are you on the same Broadband con How to fix sound problems on your Sky Stream puck, including sound out of sync. Note: While your services are being restored, you can watch selected channels from your subscription at no extra cost on the Sky Go app which is free for all Sky TV customers. The Sky Go app starts, then seems to stick, then shuts itself down and disappears. There are several ways that you can increase your ability to reduce buffering when viewing the Sky Go app. Emptied caches libraries. WiFi is the same no matter which connection i use. Trending Sky TV Apps discussions on Community These are the trending topics right now on Sky Community, our customer forums where you can get help from our highly knowledgeable customers and Superusers. Hi there SKY GO users - this app is working again on both current W11 version and latest W11 insider preview. They acknowledged that other people have the same problem and they were investigating the issue. It was never like this on PS4. I have sadly come to accept the situation with the knowledge that Sky have done me over. The PS5 sky go quality is unwatchable, the football leaves a blurry trail along the screen. So what is happening is that you are playing a 50hz stream on a 60hz device. Sky Sports UHD channel 401 is now unwatchable due to picture stuttering and poor volume quality. A problem occurs when I try to actually watch something though. Using an iMac and does the same on MacBook with sonoma. Your Sky Go help guide. . App loaded OK, all images loaded, menus all worked fine. For troubleshooting steps, go to: Can't connect Sky Glass TV - skip to step 2. I have a multi monitor setup, normally have Sky go open on one monitor and will be gaming on the other. The Sky forums are littered with horror stories and, let’s face it, in the middle of a lockdown, l… Sky Go App not working as it should? Check out our common troubleshooting steps: Recordings on the Sky Q Box via the Sky Go app Check if anything changed on your package; have you cancelled / changed anything? This might be affecting your viewing experience. Reinstall - disappears. Any ideas of what I Just tuned to sky f1 uhd for todays race and -- black screen but sound. The 'official' Sky line appears to be 'this ensures that everyone enjoys maximum Yorghan123 ‎ 25 Sep 2025 09:01 PM My sky go picture keeps "stuttering". Installs- disappears and sky app icon bounces and gone. Tablets, phones etc have no issues even on WiFi or 4g. We've noticed over a course of time now the Sky Sport Now app is a bit glitchy. Also known as buffering. What's the problem? If you’re having picture problems on your Sky Q or Sky Q Mini box, this help guide will get you back up and running again. Sep 25, 2025 · Answered: My sky go picture keeps "stuttering". It happens too often and takes away my enjoyment. I've tried turning off and resetting but still it happens. Can I watch Sky Go at work? Sky Go is available on most Operating System and Browsers in NZ, however your workplace may have additional firewalls or filtering in place that may prevent access to Sky Go. If you're experiencing this, try the following troubleshooting steps: Step 1 Remove the HDMI cable and insert it back. Intermittently the picture sometimes slows down and then quickens up to catch up, to live play. When I try to watch Sky Sports on my PC from my Stream box subscription the desktop app continuously plays at 2x speed until it catches up, then buffers for a few seconds, then plays at 2x speed again in a loop. Pc 2 same spec but intel 4970 cpu. I have TNT sports and watch via the Sky puck, never had problems with picture. HDCP Warning Getting an HDCP Warning error on your New Sky Box or black Sky Box? Here's the reason why and what you need to do. which I would still use if the app didn’t freeze on me every 15/20 minutes. At first we thought it was our internet. If your reading this Sky, it's not your customers problem, it's Sky's problem. Mine was set to auto, but then changed to passive (?), and for the last 30mins the picture has been - touch wood - fine. Recently bought a Windows 11 laptop, downloaded and installed the app. Rebooting your puck potentially connects you to a different server and that's why you might sometimes see better results for a while. If you continue to have problems, please send us an email with specifics about what's going on as well as your device details (brand/model), and our team will assist you in getting back on track. I too see the stuttering issue on Sky Sports Main Event UHD, specifically during Live football/F1 events. Used it for years. I have tried deleting and reinstalling the Sky Go app but the same happened. Live TV buffers and breaks up constantly despite excellent internet speed. Sep 25, 2025 · My sky go picture keeps "stuttering". It's also why your stream experienc More blank screens, tv guide keeps moving the uhd channels around, tv guide is sometimes unavailable, tonight I had all the apps apart from the sky ones disappear and had to do a restart to get it all back, also had Blender Foundation presents written across the screen when it went black during the More Benny Hill on channel 922 and just before the goal. Ensure it's firmly in place. Sky go keeps crashing on my PC after it asked to install the latest version. Try restarting your device or updating the app. Sky boxes are finicky things. I contacted Sky on 13th December and spoke, via chat, to a Sky customer service person. I have reset the router. The PS4 is a gaming machine first, so I'm not sure this issue will ever be resolved. This is the easiest and fastest way SkyShowtime includes Premium and Original Content from Sky, NBCUniversal, Universal Pictures, Peacock, Paramount+, SHOWTIME, Paramount Pictures, and Nickelodeon. Can't connect Sky Stream puck - skip to step 2. This is not a Wi-Fi/bandwidth issue as I have carried out all of the checks satisfactorily. Pc's are, hardwired no wifi, Ryzen 5800x, 32gb ram, m2 drives, 6600xt. i found some guidance online that it could be related to the sound settings on your puck. Anyone got any ideas? I’ve been trying to get Sky Go running on my Windows 11 laptop, but I keep running into two main problems: The desktop app either displays a black Here’s how, straight from Sky: Go to Settings, Status and make sure Connection to Sky Q box has a tick. Anyone got any suggestions other than go back to sky q? I have tried over ethernet, wifi via multiple ports in the house and it still buffers. Any other UHD channels, or Netflix and the like are perfect. Anyone got any ideas? It still continues. Your software or hardware, or Yorghan123 ‎ 25 Sep 2025 09:01 PM My sky go picture keeps "stuttering". All seemed to go smoothly. Self-Help Technical Find how to troubleshoot any problems you may have with Sky Box, Sky Router/booster, Sky Go along with other Sky Apps. Why this wretched app does a "download for updates" almost every time it starts is just beyond me -- surely people writing apps for computers can keep the base app working -- I've The picture on sky sports UHD keeps stuttering. Anyone got any ideas? Yorghan123 ‎ 25 Sep 2025 09:01 PM My sky go picture keeps "stuttering". I have two PC laptops, the old one with Windows 10 and the new one with Windows 11. It happens for both live TV and programmes but the adverts play as normal. I've restarted my laptop (Windows 10), reinstalled the Sky Go app and also reinstalled my graphics cards b Sky go buffers every minute or two for 5 seconds on my pc but is perfect on everything else. I too have tried the various solutions prescribed by the Community, and contacted Sky Technical He The programme you're trying to watch on Sky Glass or Sky Stream is loading slowly. And this has never been truer since the introduction of Sky Q. We have 900mbps internet, with the router next to the TV and puck. If you go to any other shop, one gets a refund or replacement for a new item I tried filling in a complaint form again and had an online chat with a Sky support person. Worse in the evening. Had to go to Full HD to get a smooth picture And the prices are going up, how is that fair value for money? I don't understand why they can't replace a puck. I feel like a mug but my blood p I’ve been using Skygo with Windows 11 24H2 for a while now as an Insider and, apart from the occasional Appcrash already reported here, has worked OK. After talking to Sky - who didn't have a workable solution, I went to Apple who suggested Sky had some software stuck in my Mac system, which is why despite deleting and reinstalling the app, it was still getting stuck. Any solutions please ? My sky keeps freezing and then goes blank happening a lot Yorghan123 ‎ 25 Sep 2025 09:01 PM My sky go picture keeps "stuttering". Over the past couple of days I've noticed all Sky Movies are stuttering every 10 to 15 secs (roughly, I've not measured). I have fibre to the house with 330Mbps Down and 150Mbps up. Hi watching via the sky glass puck in one of the rooms, whenever we watch live sky sports UHD we end up with a stuttering picture which becomes unwatchable. The picture on sky sports UHD keeps stuttering. I use the Sky Go app successfully on my Windows 11 desktop. Experiencing slow streaming or buffering while watching movies or shows on NOW? Here’s a few tips to resolve video streaming or buffering issues. All you need to know to enjoy Sky TV on the go. How to fix sound problems on your Sky+ box. Here are some tips on how to make stop Sky Go Buff Jul 2, 2024 · Experiencing stops and starts with Sky GO? Discover the common reasons for buffering and quick fixes to enjoy uninterrupted streaming. Really liking the sky q connection part but wish it wouldn't keep buffing. I’ve had a puck in my livingroom for around four weeks. When your internet bandwidth is not optimized, buffering will often occur when streaming content. Never had any issues with Sky Q. Sky Go Technical One stop shop for Sky Go streaming issues with your devices. Does your Sky Go keep stopping, if so, our guide can help you resolve this issue and improve the streaming performance of Sky Go! Hi, I have Sky Go installed on Windows 11 machine. Internet fibre 500 download 72 upload its not the pc's or con I have a similar issue on a Microsoft Laptop with Win11. Exactly same problems here. Hi I am a platinum member ( 22 years) and they are totally ignoring my written requests for a new puck . Can anyone shed any light on why Sky have removed the quality settings on Sky Go for PC? On more popular channels (eg Sky Sports) the only option is 'Auto' - when you used to be abe to set High/Medium/Low. Anyone got any ideas? Buffering is caused by the internet connection between your router and your device cutting off and joining again, so to play a programme smoothly and without interruption, you’ll need a good Sky Sports UHD, 401, is the only channel where the picture stutters. x4wrh, lgzn, gixm, foz6, d2dix, isz5q, fnoko, jzm0, ho14bc, cbreu,